On the "Page Setup" tab, make sure that the Stock is set to 3x2.then go to the "Advanced" tab and then 'Printer Defaults".NOTE: the correct orientation of the label is the upper left corner with some of the left and top missing or cut off. When the test page prints you will hear a cutting noise and the label will fall out of the printer. Go back to the printer properties box and click the "Print Test Page" button The printer will spit out some information on the labels.Wait until the printer beeps three times and the light flashes red then release the button.While holding the button turn the power on to the printer.Hold the yellow advance feed button on the lid with the power off.Make sure you have labels in the printer and inserted partway into the exit slot.Select the "Advanced" tab and click the "Printing Defaults" button.Click OK to close the Properties window and save the settings.In the next drop-down that appears, select "After every label," or "After Job." (We recommend "After Job" as this option results in a single strip of labels per check-in and saves time).Go to the "Stock" tab and under Media Handling > Post Print Action, select CUT from the first drop-down box (if the printer supports this).(Name it whatever you’d like - Ex: Check-In Labels) In the first tab, at the top, select the "NEW" button and input 3” for the width and 2” for the height. On the "General" tab of the printer properties window select "Preferences.".Right click on the GoDex printer and select "Printer Properties.".On your computer, open the "Devices and Printers" screen.Next, you'll need to assign the proper label size NOTE: Make sure to review your Check-In station settings and select the GoDex printer option that best fits your printer label type.ĭownload the appropriate driver from below for your computer and operating system:ĭT4x (all dark-colored housing) and DT4 (light-colored body with dark lid) Included are troubleshooting steps if the printer is not out-putting labels properly. Under the same icon, press More settings., make sure that Enable new Device Manager is set to Ja.A walkthrough for downloading your GoDex DT4 or DT4x printer driver and the settings to work with check-in on a Windows computer.Click this att make sure that Godex Printer is selected. In box office upper right corner, there is a printer icon.Check so that all cables are connected properly. USB Printer: If the printer is connected there should be a green cross next to the printer in the drop down.If not, calibrate the printer and see what IP that is printed on the ticket. IP Printer: Check if the box around the IP address is green.Check if the printer has the correct settings.Open Device Manager, must be running in the background to be able to print tickets.Try and print a ticket form the system after each point. Test and print a ticket from the system again. Open GoLabel, Press Print in the menu.Tickets are printed but some text are missing Open GoLabel and make sure all settings are correct according to the description above.Calibrate the printer as described above.The printer feeds to much or to little of each ticketīelow are some tips and trix for this issue. When the printer is not feeding anymore, press the yellow button one time and the printer should feed to the end of a ticket.The printer should feed tickets and make self tests.Keep holding the yellow button until the printer beeps three times. Hold den yellow button on the side at the same time as you turn the printer on.If the printer is USB connected, select it in the dropdown by USB Select.The box will turn green if it finds a working connection. If printer is IP connected, input the IP address.If you need to install Device Manager, go here. There should be a shortcut to the application on your desktop after installation. Go to Miscellaneous and wait for the settings to be updated. If the printer is connected via IP, input the IP address. The sensor int he printer should be positioned so it only hits the black mark and not any other black text or fields on the backside.Ĭhoose printer in the Printer Interface, either by USB port or LAN port. Label with marks: Ticket paper with black mark on the backside of the ticket.This arrow should be set to be positioned in the middle of the gap. The printer has an sensor marked with a arrow. Label with gaps: Ticket paper with a gap, set the gap size in millimeters.Media Type - Select type of ticket paper.Media Size: Width and Height of the ticket paper.Open GoLabel and navigate to Page Setup, do the following adjustments: Tix System are integrated towards Godex DT4x.ĭownload and install drivers for Godex, GoLabel and Tix Device Manager in Downloads.
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