![]() ![]() ![]() Meanwhile, the prices kept hiking up, so I looked for another solution. Even thoguh they claimed that their cloud software had all the features of the legacy software it didn't.and after a couple years of using it, it still didn't. I wasn't able to easily combine receipts anymore. Logging and upload receipts took extra steps and a lot longer. I found using the Cloud platform incredibly limiting. Yes, the legacy software could still be used if you had it - but they wouldn't update it. When they switched to Cloud only things became incredibly frustrating. It was easy to use, you could easily export entire folders, combine receipts/etc. I bought the neat Desk Scanner for both my home and work office and used their software and eventually their cloud for several years. Overall: I was a long time user of Neat for awhile. Tsk-tsk! You didn't ask about customer support.Dr Today we have many ways to quickly & safely enter passwords, so how about it? The preceding was my top 5 intense dissatisfactions relative to the software. However since I have notes, titles, dates, and categories to type in, I hate to have my train of thought & work flow flubbed up! Any wait for processing to finish invariable results in the need to sign in again.and there's no ability to save the password associated with the log on.the way I can for all my banks & investments. If I have multiple scans I go on to do other work between them until "processing" is done. ![]() Big Deal! 5) It takes forever for a 3 or more page scan to process. We can add more pages to a scan before the batch is saved. You eliminated the auto-fill feature that was soo handy! 4) I absolutely HATE the inability to add a scanned supplemental document (scan) to a previous scan that has already been saved!!! YES. ![]() 2) Unlike your early version I can not double click (or use any command at all) to instantly enlarge the document to full size in order to read the microscopic size characters and numbers on the scanned item therein! 3) I must repeat the entry of repetitive titles of accounts, etc. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Cons: 1) incessant logins required & quite maddening! The software times out way too quickly and requires another log-on to get back where I left off. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. BBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. ![]()
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